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Home Personal Debit Cards Holiday Scam Alerts

The holiday season brings the blessings of gift-giving, good cheer and time with family and friends. It also brings plenty of opportunities for cyber crooks to spoil your celebrations. A few scams are specific to the holidays, but most are variations on everyday frauds, ramped up to match seasonal spikes in spending and web traffic. With a little preparation and vigilance, you can lessen your chances of being victimized.

The most recent scam hitting our area is a debit card scam. Fraudsters are sending out text messages pretending to be from Shazam (our debit card provider), and telling the cardholder to call an 800 number to get their card reinstated. An automated recording tells the cardholder to enter their card number. PLEASE NOTE: Neither Shazam nor Iowa State Bank will ask for your card numbers or accounts numbers over the phone or through an email or text.  

One way to protect your debit card is with our FREE Shazam Bolt$ app.  Simply download the Shazam Bolt$ app from your app store on your phone. With Shazam Bolt$ you can:

  • Turn your debit card off/on
  • Receive alerts when your debit card is used
  • See your account balances without logging in
  • Submit travel notices
  • Enjoy fingerprint access for easy login. 

We also offer a similar fraud protection app for customers who have an Iowa State Bank credit card called SecurLock Equip

For more information visit our web pages on  Fraud Protection, Debit Cards and SecurLock Equip.

If you need to report a lost or stolen card,or if you think you have been a victim of fraud contact your Iowa State Bank office during regular business hours. For after-hours assistance, please call (800) 383-8000.

Tips for preventing card fraud on your account...

  • Memorize your PIN. Don‘t write it on your card or anything you carry near your card.
  • Don’t tell anyone your PIN or account number.
  • Don’t loan anyone your card.
  • Report lost or stolen cards immediately. You may be liable for activity on your card if you do not report it as lost or stolen.
  • NEVER give your PIN over the phone, especially cellular phones.
  • NEVER respond to a link or phone number in an e-mail message requesting personal information. Phishers often use this scam to trick you into divulging personal data
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