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Mobile Banking - Business

Home Online Services Mobile Banking - Business

NOW AVAILABLE! Our Mobile Banking Business app is easy to use, simple to download, and gives your business anytime access to manage accounts. You now have the ability to:

• Grant permissions to those who need to access your business

• View account balances and transaction history

• Transfer funds from one internal account to another

• Receive alerts to approve ACH originations and/or Wire Transfers

• Deposit funds using mobile deposit capture

User Guide    

Interactive Video Player

 

Frequently Asked Questions:

HOW SECURE IS BUSINESS MOBILE BANKING - Mobile banking is very secure. In fact, it offers the same level of protection as our Online Banking service. It offers multiple layers of authentication to prevent unauthorized access.

  • Account information is encrypted to safeguard your information
  • We use industry best practices to continually monitor and protect your information along with security tokens specifically assigned to the individual user
  • No identifiable information - we don’t return any personal information in a text message, such as your full account number, email address or personal address
  • We never ask for or include your User ID or password in any message we send

IS MOBILE BANKING FREE? - There is no charge for using our Mobile Banking service. Standard fees apply for bill payments and Popmoney® person-to-person payments made through Mobile Banking. Also be aware that message and data rates may apply from your mobile carrier.

DO I NEED TO BE ENROLLED IN CASH MANAGEMENT ONLINE BANKING TO USE MOBILE BANKING? - Yes. You must be enrolled in Cash Management Online Banking before using any of the Mobile Banking options.

DO I NEED A NEW USER ID AND PASSWORD FOR MOBILE BANKING? - No, use the same User ID and password you use to log on to Online Banking.

DO I NEED INTERNET ACCESS TO USE MOBILE BANKING? - Internet access is required to use the Mobile app.

WHAT TYPE OF MOBILE DEVICES WORK WITH THE MOBILE BANKING APP? - The Mobile Banking app works on smartphones or tablets running either the Apple iOS or Google’s Android operating system. Your mobile device must be web-enabled. Your mobile device should have the “browse secure/SSL sites” enabled, CSS turned on and JavaScript enabled. Contact your mobile provider for support with any of these steps.

CAN I USE MULTIPLE MOBILE DEVICES TO ACCESS MOBILE BANKING? - Yes.You can use any number of compatible mobile devices for our Mobile Banking service.

WHAT TYPES OF ACCOUNTS CAN I ACCESS WITH MOBILE BANKING? - You can access any account for which you have permissions.

IS THERE A WAITING PERIOD TO USE MOBILE BANKING? - There is no waiting period.

  • First, notify your Iowa State Bank banker that you’re interested in using Mobile Banking
  • Download the Iowa State Bank Business Mobile Banking App and install it. Then just log on using the same credentials you use for Online Banking

WHAT IF I LOSE MY MOBILE DEVICE? - You can deactivate your device in Mobile Banking.

  • Log on to Online Banking to access your Mobile Banking preferences
  • Locate the phone number and select the option “Stop using this device for Mobile Banking”
  • No personal or financial information is saved or stored on your mobile device
  • It’s also a good idea to lock access to your mobile device to prevent unauthorized access

HOW SHOULD I ENDORSE A MOBILE DEPOSIT CHECK? - Be sure that the back of the check is endorsed, as usual, plus include the words “For Mobile Deposit” to identify the item as a Mobile Deposit.

WHEN ARE THE FUNDS AVAILABLE FROM A MOBILE DEPOSIT? - Mobile Deposit funds are generally available on the next business day, just like any deposit.

WHAT SHOULD I DO WITH MY PAPER CHECK? - Securely store your check for 14 business days, then destroy the original paper check.

WHAT TYPES OF CHECKS CAN I DEPOSIT? - You can deposit any check drawn on a U.S. financial institution.The following items cannot be deposited using Mobile Deposit:

  • International checks
  • U.S. savings bonds
  • Postal money orders

WHAT DOLLAR LIMITS APPLY TO MOBILE DEPOSIT? - You may make any number of Mobile Deposits with a limit per check of $5,000 and a daily limit of $10,000. Each Mobile Deposit includes one deposited check only.

 

Mobiliti Business is a trademark of Fiserv, Inc. or its affiliates. Apple is a trademark of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google Inc. All other trademarks are property of their respective owners.
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